Claim Landing Page

Claims Form_Domestic Helper Insurance (In-Patient)_Allied World

Click to download.

Collect all claim-related documents

For Hospital and Surgical Claims

The hospital/ medical bill(s)/ receipt(s) certified by the attending doctor stating clearly the diagnosis
Medical referral letter written by a registered doctor for laboratory tests/ x-ray/ specialist consultation (if applicable)

For Outpatient/ Dental Claims

The medical receipt(s) stamped and signed by the attending doctor/ dentist clearly showing the date of treatment, patient’s name and diagnosis/ type of dental treatment; the policy number and the name of the Insured must be clearly written on the back of the receipt(s)

Others

Please contact our claims department via email (rimil_claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Domestic Helper Insurance_claims_asia

Download, print and fill out the paper claim form.

Collect all claim-related documents

For Hospital and Surgical Claims

The hospital/ medical bill(s)/ receipt(s) certified by the attending doctor stating clearly the diagnosis.
Medical referral letter written by a registered doctor for laboratory tests/ x-ray/ specialist consultation (if applicable)

For Outpatient/ Dental Claims

The medical receipt(s) stamped and signed by the attending doctor/ dentist clearly showing the date of treatment, patient’s name and diagnosis/ type of dental treatment; the policy number and the name of the Insured must be clearly written on the back of the receipt(s)

Others

Please contact our claims department via email (claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Claims Form_Domestic Helper Insurance (In-Patient)_AXA

Click to download.

Collect all claim-related documents

For Hospital and Surgical Claims

The hospital/ medical bill(s)/ receipt(s) certified by the attending doctor stating clearly the diagnosis
Medical referral letter written by a registered doctor for laboratory tests/ x-ray/ specialist consultation (if applicable)

For Outpatient/ Dental Claims

The medical receipt(s) stamped and signed by the attending doctor/ dentist clearly showing the date of treatment, patient’s name and diagnosis/ type of dental treatment; the policy number and the name of the Insured must be clearly written on the back of the receipt(s)

Others

Please contact our claims department via email (rimil_claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Domestic Helper Insurance_claims_asia

Download, print and fill out the paper claim form.

Collect all claim-related documents

For Hospital and Surgical Claims

The hospital/ medical bill(s)/ receipt(s) certified by the attending doctor stating clearly the diagnosis.
Medical referral letter written by a registered doctor for laboratory tests/ x-ray/ specialist consultation (if applicable)

For Outpatient/ Dental Claims

The medical receipt(s) stamped and signed by the attending doctor/ dentist clearly showing the date of treatment, patient’s name and diagnosis/ type of dental treatment; the policy number and the name of the Insured must be clearly written on the back of the receipt(s)

Others

Please contact our claims department via email (claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Claims Form_Home Insurance (Contents/Third Party)_Allied World

Claims Form_Home Insurance (Building)_Allied World

Click to download.

Collect all claim-related documents

For Property

A Property Claim Form completed with detailed description of the incident
Photos showing the extent of the damage; for burglary claims, provide photos that show entry and exit points of the premises
The original loss / damage report from relevant authorities, e.g., the police, including the police report number and the address of police station (if applicable)
Original supporting documents showing the value of the lost / damaged item(s)/ cash
The original repair receipt(s), in case of a possible repair
The original purchase receipt(s) and replacement quotation(s)/ receipt(s), in case of a possible replacement
Remarks: Please keep all damaged property available for inspection by insurers.

For Third Party Liability

Submit a completed Third Party Liability Claim Form with detailed description of the incident irrespective of a third-party settlement
A copy of the internal incident report from the building management (if applicable, please also detail any remedial action taken after the incident)
Photos showing the scene of the accident and the extent of third-party property damage and/ or bodily injury (if applicable)
Any third-party correspondence, including summons or writs. Please note that any such correspondence should be forwarded to us immediately unanswered
Remarks: No liability should be admitted or offered or promise of payment made to the third party without the approval from the insurer.

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

No items found.

Please download and fill

Collect all claim-related documents

For Property

A Property Claim Form completed with a detailed description of the incident
Photos showing the extent of the damage; for burglary claims, provide photos that show entry and exit points of the premises
The original loss/ damage report from relevant authorities, e.g.,the police, including the police report number and the address of the police station (if applicable)
Original supporting documents showing the value of the lost/ damaged item(s)/ cash
The original repair receipt(s), in case of a possible repair
The original purchase receipt(s) and replacement quotation(s)/ receipt(s), in case of a possible replacement
Remarks: Please keep all damaged property available for inspection by insurers.

For Third Party Liability

Submit a completed Third Party Liability Claim Form with detaileddescription of the incident irrespective of a third-party settlement
A copy of the internal incident report from the building management (if applicable, please also detail any remedial action taken after the incident)
Photos showing the scene of the accident and the extent of third-party property damage and/ or bodily injury (if applicable)
Any third-party correspondence, including summons or writs. Please note that any such correspondence should be forwarded to us immediately unanswered
Remarks: No liability should be admitted or offered or promise of payment made to the third party without the approval from the insurer.

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Claims Form_Home Insurance (Third Party)_AXA

Claims Form_Home Insurance (Contents)_AXA

Click to download.

Collect all claim-related documents

For Property

A Property Claim Form completed with detailed description of the incident
Photos showing the extent of the damage; for burglary claims, provide photos that show entry and exit points of the premises
The original loss / damage report from relevant authorities, e.g., the police, including the police report number and the address of police station (if applicable)
Original supporting documents showing the value of the lost / damaged item(s)/ cash
The original repair receipt(s), in case of a possible repair
The original purchase receipt(s) and replacement quotation(s)/ receipt(s), in case of a possible replacement
Remarks: Please keep all damaged property available for inspection by insurers.

For Third Party Liability

Submit a completed Third Party Liability Claim Form with detailed description of the incident irrespective of a third-party settlement
A copy of the internal incident report from the building management (if applicable, please also detail any remedial action taken after the incident)
Photos showing the scene of the accident and the extent of third-party property damage and/ or bodily injury (if applicable)
Any third-party correspondence, including summons or writs. Please note that any such correspondence should be forwarded to us immediately unanswered
Remarks: No liability should be admitted or offered or promise of payment made to the third party without the approval from the insurer.

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Home Insurance (Third Party)_Zurich

Claims Form_Home Insurance (Contents)_Zurich

Click to download.

Collect all claim-related documents

For Property

A Property Claim Form completed with detailed description of the incident
Photos showing the extent of the damage; for burglary claims, provide photos that show entry and exit points of the premises
The original loss / damage report from relevant authorities, e.g., the police, including the police report number and the address of police station (if applicable)
Original supporting documents showing the value of the lost / damaged item(s)/ cash
The original repair receipt(s), in case of a possible repair
The original purchase receipt(s) and replacement quotation(s)/ receipt(s), in case of a possible replacement
Remarks: Please keep all damaged property available for inspection by insurers.

For Third Party Liability

Submit a completed Third Party Liability Claim Form with detailed description of the incident irrespective of a third-party settlement
A copy of the internal incident report from the building management (if applicable, please also detail any remedial action taken after the incident)
Photos showing the scene of the accident and the extent of third-party property damage and/ or bodily injury (if applicable)
Any third-party correspondence, including summons or writs. Please note that any such correspondence should be forwarded to us immediately unanswered
Remarks: No liability should be admitted or offered or promise of payment made to the third party without the approval from the insurer.

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Motor Insurance_Allied World

Click to download.

Collect all claim-related documents

Completed Motor Insurance Claim Form with all details filled out
Copy of driver’s ID Card
Copy of driver’s Driving License
Letter of Consent signed by the driver
Copy of Vehicle Registration Document (Both front and back page)
Copy of Police Statement of the driver
Copy of Screening Breath Test Report (if applicable)
Repair quotation/ estimation from the appointed garage (if applicable)
The Vehicle Purchase Contract/ Receipt/ Invoice (if applicable)
Any correspondences with third party vehicle/ property owner (ifapplicable)
Any correspondences with third party injured person(s) (if applicable)

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Motor Insurance_Asia

Click to download.

Collect all claim-related documents

Completed Motor Insurance Claim Form with all details filled out
Copy of driver’s ID Card
Copy of driver’s Driving License
Letter of Consent signed by the driver
Copy of Vehicle Registration Document (Both front and back page)
Copy of Police Statement of the driver
Copy of Screening Breath Test Report (if applicable)
Repair quotation/ estimation from the appointed garage (if applicable)
The Vehicle Purchase Contract/ Receipt/ Invoice (if applicable)
Any correspondences with third party vehicle/ property owner (ifapplicable)
Any correspondences with third party injured person(s) (if applicable)

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Motor Insurance_AXA

Click to download.

Collect all claim-related documents

Completed Motor Insurance Claim Form with all details filled out
Copy of driver’s ID Card
Copy of driver’s Driving License
Letter of Consent signed by the driver
Copy of Vehicle Registration Document (Both front and back page)
Copy of Police Statement of the driver
Copy of Screening Breath Test Report (if applicable)
Repair quotation/ estimation from the appointed garage (if applicable)
The Vehicle Purchase Contract/ Receipt/ Invoice (if applicable)
Any correspondences with third party vehicle/ property owner (ifapplicable)
Any correspondences with third party injured person(s) (if applicable)

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Motor Insurance (General Claims)_Zurich

Click to download.

Collect all claim-related documents

Completed Motor Insurance Claim Form with all details filled out
Copy of driver’s ID Card
Copy of driver’s Driving License
Letter of Consent signed by the driver
Copy of Vehicle Registration Document (Both front and back page)
Copy of Police Statement of the driver
Copy of Screening Breath Test Report (if applicable)
Repair quotation/ estimation from the appointed garage (if applicable)
The Vehicle Purchase Contract/ Receipt/ Invoice (if applicable)
Any correspondences with third party vehicle/ property owner (ifapplicable)
Any correspondences with third party injured person(s) (if applicable)

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Motor Insurance_Asia

Please download and fill

Collect all claim-related documents

For Property

A Property Claim Form completed with a detailed description of the incident
Photos showing the extent of the damage; for burglary claims, providephotos that show entry and exit points of the premises
The original loss/ damage report from relevant authorities, e.g.,the police, including the police report number and the address of the police station (if applicable)
Original supporting documents showing the value of the lost/ damaged item(s)/ cash
The original repair receipt(s), in case of a possible repair
The original purchase receipt(s) and replacement quotation(s)/ receipt(s), in case of a possible replacement
Remarks: Please keep all damaged property available for inspection by insurers.

For Personal Accident

Original medical receipt(s) issued by registered medical practitioner/bone-setter/ acupuncturists showing the insured name, diagnosis, consultation date and medical expenses
Attending Physician Statement completed by the attending physician(Supplemental document 2) or hospital admission/ discharge summary if there was hospitalization (applicable to Hong Kong public hospitals only)
Police investigation report and outcome (if applicable)

Others

Please contact our claims department via email (claims@regional.com.hk)with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Domestic Helper Insurance_claims_asia

Please download and fill

Collect all claim-related documents

For Property

A Property Claim Form completed with a detailed description of the incident
Photos showing the extent of the damage; for burglary claims, providephotos that show entry and exit points of the premises
The original loss/ damage report from relevant authorities, e.g.,the police, including the police report number and the address of the police station (if applicable)
Original supporting documents showing the value of the lost/ damaged item(s)/ cash
The original repair receipt(s), in case of a possible repair
The original purchase receipt(s) and replacement quotation(s)/ receipt(s), in case of a possible replacement
Remarks: Please keep all damaged property available for inspection by insurers.

For Personal Accident

Original medical receipt(s) issued by registered medical practitioner/bone-setter/ acupuncturists showing the insured name, diagnosis, consultation date and medical expenses
Attending Physician Statement completed by the attending physician(Supplemental document 2) or hospital admission/ discharge summary if there was hospitalization (applicable to Hong Kong public hospitals only)
Police investigation report and outcome (if applicable)

Others

Please contact our claims department via email (claims@regional.com.hk)with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Domestic Helper Insurance_claims_asia

Please download and fill

Collect all claim-related documents

For Property

A Property Claim Form completed with a detailed description of the incident
Photos showing the extent of the damage; for burglary claims, providephotos that show entry and exit points of the premises
The original loss/ damage report from relevant authorities, e.g.,the police, including the police report number and the address of the police station (if applicable)
Original supporting documents showing the value of the lost/ damaged item(s)/ cash
The original repair receipt(s), in case of a possible repair
The original purchase receipt(s) and replacement quotation(s)/ receipt(s), in case of a possible replacement
Remarks: Please keep all damaged property available for inspection by insurers.

For Personal Accident

Original medical receipt(s) issued by registered medical practitioner/bone-setter/ acupuncturists showing the insured name, diagnosis, consultation date and medical expenses
Attending Physician Statement completed by the attending physician(Supplemental document 2) or hospital admission/ discharge summary if there was hospitalization (applicable to Hong Kong public hospitals only)
Police investigation report and outcome (if applicable)

Others

Please contact our claims department via email (claims@regional.com.hk)with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Claims Form_Golfer Insurance__Zurich

Click to download.

Collect all claim-related documents

For Property

A Property Claim Form completed with a detailed description of the incident
Photos showing the extent of the damage; for burglary claims, providephotos that show entry and exit points of the premises
The original loss/ damage report from relevant authorities, e.g.,the police, including the police report number and the address of the police station (if applicable)
Original supporting documents showing the value of the lost/ damaged item(s)/ cash
The original repair receipt(s), in case of a possible repair
The original purchase receipt(s) and replacement quotation(s)/ receipt(s), in case of a possible replacement
Remarks: Please keep all damaged property available for inspection by insurers.

For Personal Accident

Original medical receipt(s) issued by registered medical practitioner/bone-setter/ acupuncturists showing the insured name, diagnosis, consultation date and medical expenses
Attending Physician Statement completed by the attending physician(Supplemental document 2) or hospital admission/ discharge summary if there was hospitalization (applicable to Hong Kong public hospitals only)
Police investigation report and outcome (if applicable)

Others

Please contact our claims department via email (rimil_claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Travel Insurance_Allied World

Click to download.

Collect all claim-related documents

For Medical Expenses/ Personal Accident

Full description of the sickness or injury sustained on the claim form(s)
Hospital/ medical bill(s)/ receipt(s) with clearly marked diagnosis and certified by the attending physician
Doctor’s report/ certification on the extent of the injury

For Baggage For Baggage and Personal Effects

Full description of the incident and the list of claim items which you are claiming for on the claim form(s)
Loss/ damage report(s) from the relevant authorities/ companies, e.g.,airline, hotel or the PolicePhotos showing the extent of damage to the property (if applicable)
Repair receipts of the damaged property (if applicable)
All receipts and/ or warranties relating to the lost/ damaged property if they require replacement

For Baggage Delay

Full description of the incident on the claim form(s)
Confirmation from the airline that the baggage was delayed abroad for more than 6 hours, with reason(s) stated
Invoices/ receipts for the purchase of essential items

Others

Please contact our claims department via email(
rimil_claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Domestic Helper Insurance_claims_asia

Please download and fill

Collect all claim-related documents

For Medical Expenses/ Personal Accident

Full description of the sickness or injury sustained on the claim form(s)
Hospital/ medical bill(s)/ receipt(s) with clearly marked diagnosis and certified by the attending physician
Doctor’s report/ certification on the extent of the injury

For Baggage For Baggage and Personal Effects

Full description of the incident and the list of claim items which you are claiming for on the claim form(s)
Loss/ damage report(s) from the relevant authorities/ companies, e.g.,airline, hotel or the PolicePhotos showing the extent of damage to the property (if applicable)
Repair receipts of the damaged property (if applicable)
All receipts and/ or warranties relating to the lost/ damaged property if they require replacement

For Baggage Delay

Full description of the incident on the claim form(s)
Confirmation from the airline that the baggage was delayed abroad for more than 6 hours, with reason(s) stated
Invoices/ receipts for the purchase of essential items

Others

Please contact our claims department via email(
rimil_claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Travel Insurance_AXA

Click to download.

Collect all claim-related documents

For Medical Expenses/ Personal Accident

Full description of the sickness or injury sustained on the claim form(s)
Hospital/ medical bill(s)/ receipt(s) with clearly marked diagnosis and certified by the attending physician
Doctor’s report/ certification on the extent of the injury

For Baggage For Baggage and Personal Effects

Full description of the incident and the list of claim items which you are claiming for on the claim form(s)
Loss/ damage report(s) from the relevant authorities/ companies, e.g.,airline, hotel or the PolicePhotos showing the extent of damage to the property (if applicable)
Repair receipts of the damaged property (if applicable)
All receipts and/ or warranties relating to the lost/ damaged property if they require replacement

For Baggage Delay

Full description of the incident on the claim form(s)
Confirmation from the airline that the baggage was delayed abroad for more than 6 hours, with reason(s) stated
Invoices/ receipts for the purchase of essential items

Others

Please contact our claims department via email(
rimil_claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Travel Insurance_Zurich

Click to download.

Collect all claim-related documents

For Medical Expenses/ Personal Accident

Full description of the sickness or injury sustained on the claim form(s)
Hospital/ medical bill(s)/ receipt(s) with clearly marked diagnosis and certified by the attending physician
Doctor’s report/ certification on the extent of the injury

For Baggage For Baggage and Personal Effects

Full description of the incident and the list of claim items which you are claiming for on the claim form(s)
Loss/ damage report(s) from the relevant authorities/ companies, e.g.,airline, hotel or the PolicePhotos showing the extent of damage to the property (if applicable)
Repair receipts of the damaged property (if applicable)
All receipts and/ or warranties relating to the lost/ damaged property if they require replacement

For Baggage Delay

Full description of the incident on the claim form(s)
Confirmation from the airline that the baggage was delayed abroad for more than 6 hours, with reason(s) stated
Invoices/ receipts for the purchase of essential items

Others

Please contact our claims department via email(
rimil_claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Overseas Study Insurance___Allied World

Click to download.

Collect all claim-related documents

For Medical Expenses/ Personal Accident

Full description of the sickness or injury sustained on the claim form(s)
Hospital/ medical bill(s)/ receipt(s) with clearly marked diagnosis and certified by the attending physician
Doctor’s report/ certification on the extent of the injury

For Baggage and Personal Effects

Full description of the incident and the list of claim items which you are claiming for on the claim form(s)
Confirmation from the airline that the baggage was delayed abroad for more than 6 hours, with reason(s) stated
Loss/ damage report(s) from the relevant authorities/ companies, e.g.,airline, hotel or the Police Photos showing the extent of damage to the property (if applicable)
Repair receipts of the damaged property (if applicable)
All receipts and/ or warranties relating to the lost/ damaged property if they require replacement

For Baggage Delay

Full description of the incident on the claim form(s)
Confirmation from the airline that the baggage was delayed abroad for more than 6 hours, with reason(s) stated
Invoices/ receipts for the purchase of essential items

Others

Please contact our claims department via email (rimil_claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Domestic Helper Insurance_claims_asia

Please download and fill

Collect all claim-related documents

For Medical Expenses/ Personal Accident

Full description of the sickness or injury sustained on the claim form(s)
Hospital/ medical bill(s)/ receipt(s) with clearly marked diagnosis and certified by the attending physician
Doctor’s report/ certification on the extent of the injury

For Baggage and Personal Effects

Full description of the incident and the list of claim items which you are claiming for on the claim form(s)
Confirmation from the airline that the baggage was delayed abroad for more than 6 hours, with reason(s) stated Loss/ damage report(s) from the relevant authorities/ companies, e.g.,airline, hotel or the PolicePhotos showing the extent of damage to the property (if applicable)
Repair receipts of the damaged property (if applicable)
All receipts and/ or warranties relating to the lost/ damaged property if they require replacement

For Baggage Delay

Full description of the incident on the claim form(s)
Confirmation from the airline that the baggage was delayed abroad for more than 6 hours, with reason(s) stated
Invoices/ receipts for the purchase of essential items

Others

Please contact our claims department via email(claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Overseas Study Insurance___AXA

Click to download.

Collect all claim-related documents

For Medical Expenses/ Personal Accident

Full description of the sickness or injury sustained on the claim form(s)
Hospital/ medical bill(s)/ receipt(s) with clearly marked diagnosis and certified by the attending physician
Doctor’s report/ certification on the extent of the injury

For Baggage and Personal Effects

Full description of the incident and the list of claim items which you are claiming for on the claim form(s)
Confirmation from the airline that the baggage was delayed abroad for more than 6 hours, with reason(s) stated
Loss/ damage report(s) from the relevant authorities/ companies, e.g.,airline, hotel or the Police Photos showing the extent of damage to the property (if applicable)
Repair receipts of the damaged property (if applicable)
All receipts and/ or warranties relating to the lost/ damaged property if they require replacement

For Baggage Delay

Full description of the incident on the claim form(s)
Confirmation from the airline that the baggage was delayed abroad for more than 6 hours, with reason(s) stated
Invoices/ receipts for the purchase of essential items

Others

Please contact our claims department via email (rimil_claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Domestic Helper Insurance_claims_asia

Please download and fill

Collect all claim-related documents

For Medical Expenses/ Personal Accident

Full description of the sickness or injury sustained on the claim form(s)
Hospital/ medical bill(s)/ receipt(s) with clearly marked diagnosis and certified by the attending physician
Doctor’s report/ certification on the extent of the injury

For Baggage and Personal Effects

Full description of the incident and the list of claim items which you are claiming for on the claim form(s)
Confirmation from the airline that the baggage was delayed abroad for more than 6 hours, with reason(s) stated Loss/ damage report(s) from the relevant authorities/ companies, e.g.,airline, hotel or the PolicePhotos showing the extent of damage to the property (if applicable)
Repair receipts of the damaged property (if applicable)
All receipts and/ or warranties relating to the lost/ damaged property if they require replacement

For Baggage Delay

Full description of the incident on the claim form(s)
Confirmation from the airline that the baggage was delayed abroad for more than 6 hours, with reason(s) stated
Invoices/ receipts for the purchase of essential items

Others

Please contact our claims department via email(claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Domestic Helper Insurance_claims_asia

Download, print and fill out the paper claim form.

Collect all claim-related documents

Submit a completed Third Party Liability Claim Form with detailed description of the incident irrespective of a third-party settlement
A copy of the internal incident report from the building management (if applicable, please also detail any remedial action taken after the incident)
Photos showing the scene of the accident and the extent of third-party property damage and/ or bodily injury (if applicable)
Any third-party correspondence, including summons or writs. Please note that any such correspondence should be forwarded to us immediately unanswered
Remarks: No liability should be admitted or offered or promise of payment made to the third party without the approval from the insurer.

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Domestic Helper Insurance_claims_asia

Please download and fill

Collect all claim-related documents

Submit a completed Third Party Liability Claim Form with detailed description of the incident irrespective of a third-party settlement
A copy of the internal incident report from the building management (if applicable, please also detail any remedial action taken after the incident)
Photos showing the scene of the accident and the extent of third-party property damage and/ or bodily injury (if applicable)
Any third-party correspondence, including summons or writs. Please note that any such correspondence should be forwarded to us immediately unanswered
Remarks: No liability should be admitted or offered or promise of payment made to the third party without the approval from the insurer.

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Domestic Helper Insurance_claims_asia

Please download and fill

Collect all claim-related documents

Submit a completed Third Party Liability Claim Form with detailed description of the incident irrespective of a third-party settlement
A copy of the internal incident report from the building management (if applicable, please also detail any remedial action taken after the incident)
Photos showing the scene of the accident and the extent of third-party property damage and/ or bodily injury (if applicable)
Any third-party correspondence, including summons or writs. Please note that any such correspondence should be forwarded to us immediately unanswered
Remarks: No liability should be admitted or offered or promise of payment made to the third party without the approval from the insurer.

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Domestic Helper Insurance_claims_asia

Please download and fill

Collect all claim-related documents

Submit a completed Third Party Liability Claim Form with detailed description of the incident irrespective of a third-party settlement
A copy of the internal incident report from the building management (if applicable, please also detail any remedial action taken after the incident)
Photos showing the scene of the accident and the extent of third-party property damage and/ or bodily injury (if applicable)
Any third-party correspondence, including summons or writs. Please note that any such correspondence should be forwarded to us immediately unanswered
Remarks: No liability should be admitted or offered or promise of payment made to the third party without the approval from the insurer.

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Claims Form_Contractors' All Risks Insurance (Public Liablity)_Allied World

Click to download.

Collect all claim-related documents

For PL

Submit a completed Third Party Liability Claim Form with detailed description of the incident irrespective of a third-party settlement
A copy of the internal incident report from the building management (if applicable, please also detail any remedial action taken after the incident)
Photos showing the scene of the accident and the extent of third-party property damage and/ or bodily injury (if applicable)
Any third-party correspondence, including summons or writs. Please note that any such correspondence should be forwarded to us immediately unanswered
Remarks: No liability should be admitted or offered or promise of payment made to the third party without the approval from the insurer.

For ECI

A copy of the completed Employees' Compensation Claim Form (Form 2). The original Form 2 should be submitted to the Labor Department directly
The original sick leave certificate(s)
The original Certificate of Assessment (Form 7) (if applicable)
The original Certificate of Review of Assessment (Form 9) (if applicable)
The original medical expenses receipt(s) (if applicable)
The original Certificate of Compensation Assessment (Form 5) or Agreement between Employer & Employee duly approved by Labor Department

Others

Please contact our claims department via email (rimil_claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Contractors' All Risks Insurance (Public Liablity)_Asia

Claims Form_Contractors' All Risks Insurance (Property)_Asia

Click to download.

Collect all claim-related documents

For PL

Submit a completed Third Party Liability Claim Form with detailed description of the incident irrespective of a third-party settlement
A copy of the internal incident report from the building management (if applicable, please also detail any remedial action taken after the incident)
Photos showing the scene of the accident and the extent of third-party property damage and/ or bodily injury (if applicable)
Any third-party correspondence, including summons or writs. Please note that any such correspondence should be forwarded to us immediately unanswered
Remarks: No liability should be admitted or offered or promise of payment made to the third party without the approval from the insurer.

For ECI

A copy of the completed Employees' Compensation Claim Form (Form 2). The original Form 2 should be submitted to the Labor Department directly
The original sick leave certificate(s)
The original Certificate of Assessment (Form 7) (if applicable)
The original Certificate of Review of Assessment (Form 9) (if applicable)
The original medical expenses receipt(s) (if applicable)
The original Certificate of Compensation Assessment (Form 5) or Agreement between Employer & Employee duly approved by Labor Department

Others

Please contact our claims department via email (rimil_claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Contractors' All Risks Insurance (Public Liablity)_AXA

Claims Form_Contractors' All Risks Insurance (Property)_AXA

Click to download.

Collect all claim-related documents

For PL

Submit a completed Third Party Liability Claim Form with detailed description of the incident irrespective of a third-party settlement
A copy of the internal incident report from the building management (if applicable, please also detail any remedial action taken after the incident)
Photos showing the scene of the accident and the extent of third-party property damage and/ or bodily injury (if applicable)
Any third-party correspondence, including summons or writs. Please note that any such correspondence should be forwarded to us immediately unanswered
Remarks: No liability should be admitted or offered or promise of payment made to the third party without the approval from the insurer.

For ECI

A copy of the completed Employees' Compensation Claim Form (Form 2). The original Form 2 should be submitted to the Labor Department directly
The original sick leave certificate(s)
The original Certificate of Assessment (Form 7) (if applicable)
The original Certificate of Review of Assessment (Form 9) (if applicable)
The original medical expenses receipt(s) (if applicable)
The original Certificate of Compensation Assessment (Form 5) or Agreement between Employer & Employee duly approved by Labor Department

Others

Please contact our claims department via email (rimil_claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Contractors' All Risks Insurance (Property)_Zurich

Claims Form_Contractors' All Risks Insurance (Public Liablity)_Zurich

Click to download.

Collect all claim-related documents

For PL

Submit a completed Third Party Liability Claim Form with detailed description of the incident irrespective of a third-party settlement
A copy of the internal incident report from the building management (if applicable, please also detail any remedial action taken after the incident)
Photos showing the scene of the accident and the extent of third-party property damage and/ or bodily injury (if applicable)
Any third-party correspondence, including summons or writs. Please note that any such correspondence should be forwarded to us immediately unanswered
Remarks: No liability should be admitted or offered or promise of payment made to the third party without the approval from the insurer.

For ECI

A copy of the completed Employees' Compensation Claim Form (Form 2). The original Form 2 should be submitted to the Labor Department directly
The original sick leave certificate(s)
The original Certificate of Assessment (Form 7) (if applicable)
The original Certificate of Review of Assessment (Form 9) (if applicable)
The original medical expenses receipt(s) (if applicable)
The original Certificate of Compensation Assessment (Form 5) or Agreement between Employer & Employee duly approved by Labor Department

Others

Please contact our claims department via email (rimil_claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

HomeChoice Insurance Plan (Householder Insurance)

Splendor Delxue Property and Home Insurance Plan

Please download and fill

Collect all claim-related documents

Completed Motor Insurance Claim Form with all details filled out
Copy of driver’s ID Card
Copy of driver’s Driving License
Letter of Consent signed by the driver
Copy of Vehicle Registration Document (Both front and back page)
Copy of Police Statement of the driver
Copy of Screening Breath Test Report (if applicable)
Repair quotation/ estimation from the appointed garage (if applicable)
The Vehicle Purchase Contract/ Receipt/ Invoice (if applicable)
Any correspondences with third party vehicle/ property owner (if applicable)
Any correspondences with third party injured person(s) (if applicable)

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

HomeChoice Insurance Plan (Householder Insurance)

Splendor Delxue Property and Home Insurance Plan

Please download and fill

Collect all claim-related documents

Completed Motor Insurance Claim Form with all details filled out
Copy of driver’s ID Card
Copy of driver’s Driving License
Letter of Consent signed by the driver
Copy of Vehicle Registration Document (Both front and back page)
Copy of Police Statement of the driver
Copy of Screening Breath Test Report (if applicable)
Repair quotation/ estimation from the appointed garage (if applicable)
The Vehicle Purchase Contract/ Receipt/ Invoice (if applicable)
Any correspondences with third party vehicle/ property owner (if applicable)
Any correspondences with third party injured person(s) (if applicable)

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

HomeChoice Insurance Plan (Householder Insurance)

Splendor Delxue Property and Home Insurance Plan

Please download and fill

Collect all claim-related documents

Completed Motor Insurance Claim Form with all details filled out
Copy of driver’s ID Card
Copy of driver’s Driving License
Letter of Consent signed by the driver
Copy of Vehicle Registration Document (Both front and back page)
Copy of Police Statement of the driver
Copy of Screening Breath Test Report (if applicable)
Repair quotation/ estimation from the appointed garage (if applicable)
The Vehicle Purchase Contract/ Receipt/ Invoice (if applicable)
Any correspondences with third party vehicle/ property owner (if applicable)
Any correspondences with third party injured person(s) (if applicable)

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

HomeChoice Insurance Plan (Householder Insurance)

Splendor Delxue Property and Home Insurance Plan

Please download and fill

Collect all claim-related documents

Completed Motor Insurance Claim Form with all details filled out
Copy of driver’s ID Card
Copy of driver’s Driving License
Letter of Consent signed by the driver
Copy of Vehicle Registration Document (Both front and back page)
Copy of Police Statement of the driver
Copy of Screening Breath Test Report (if applicable)
Repair quotation/ estimation from the appointed garage (if applicable)
The Vehicle Purchase Contract/ Receipt/ Invoice (if applicable)
Any correspondences with third party vehicle/ property owner (if applicable)
Any correspondences with third party injured person(s) (if applicable)

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Office Package Insurance (Property/Public Liablity)_Allied World

Click to download.

Collect all claim-related documents

For Property

A Property Claim Form completed with detailed description of the incident
Photos showing the extent of the damage; for burglary claims, provide photos that show entry and exit points of the premises
The original loss/ damage report from relevant authorities, e.g., the police, including the police report number and the address of police station (if applicable)
Original supporting documents showing the value of the lost/ damaged item(s)/ cash
The original repair receipt(s), in case of a possible repair
The original purchase receipt(s) and replacement quotation(s)/ receipt(s), in case of a possible replacement
Remarks: Please keep all damaged property available for inspection by insurers.

For ECI

A copy of the completed Employees' Compensation Claim Form (Form 2). The original Form 2 should be submitted to the Labor Department directly
The original sick leave certificate(s)
The original Certificate of Assessment (Form 7) (if applicable)
The original Certificate of Review of Assessment (Form 9) (if applicable)
The original medical expenses receipt(s) (if applicable)
The original Certificate of Compensation Assessment (Form 5) or Agreement between Employer & Employee duly approved by Labor Department

Others

Please contact our claims department via email (rimil_claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Office Package Insurance (Property)_Asia

Claims Form_Office Package Insurance (Public Liablity)_Asia

Click to download.

Collect all claim-related documents

For Property

A Property Claim Form completed with detailed description of the incident
Photos showing the extent of the damage; for burglary claims, provide photos that show entry and exit points of the premises
The original loss/ damage report from relevant authorities, e.g., the police, including the police report number and the address of police station (if applicable)
Original supporting documents showing the value of the lost/ damaged item(s)/ cash
The original repair receipt(s), in case of a possible repair
The original purchase receipt(s) and replacement quotation(s)/ receipt(s), in case of a possible replacement
Remarks: Please keep all damaged property available for inspection by insurers.

For ECI

A copy of the completed Employees' Compensation Claim Form (Form 2). The original Form 2 should be submitted to the Labor Department directly
The original sick leave certificate(s)
The original Certificate of Assessment (Form 7) (if applicable)
The original Certificate of Review of Assessment (Form 9) (if applicable)
The original medical expenses receipt(s) (if applicable)
The original Certificate of Compensation Assessment (Form 5) or Agreement between Employer & Employee duly approved by Labor Department

Others

Please contact our claims department via email (rimil_claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Office Package Insurance (Property)_AXA

Claims Form_Office Package Insurance (Public Liablity)_AXA

Click to download.

Collect all claim-related documents

For Property

A Property Claim Form completed with detailed description of the incident
Photos showing the extent of the damage; for burglary claims, provide photos that show entry and exit points of the premises
The original loss/ damage report from relevant authorities, e.g., the police, including the police report number and the address of police station (if applicable)
Original supporting documents showing the value of the lost/ damaged item(s)/ cash
The original repair receipt(s), in case of a possible repair
The original purchase receipt(s) and replacement quotation(s)/ receipt(s), in case of a possible replacement
Remarks: Please keep all damaged property available for inspection by insurers.

For ECI

A copy of the completed Employees' Compensation Claim Form (Form 2). The original Form 2 should be submitted to the Labor Department directly
The original sick leave certificate(s)
The original Certificate of Assessment (Form 7) (if applicable)
The original Certificate of Review of Assessment (Form 9) (if applicable)
The original medical expenses receipt(s) (if applicable)
The original Certificate of Compensation Assessment (Form 5) or Agreement between Employer & Employee duly approved by Labor Department

Others

Please contact our claims department via email (rimil_claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Office Package Insurance (Property)_Zurich

Claims Form_Office Package Insurance (Public Liablity)_Zurich

Click to download.

Collect all claim-related documents

For Property

A Property Claim Form completed with detailed description of the incident
Photos showing the extent of the damage; for burglary claims, provide photos that show entry and exit points of the premises
The original loss/ damage report from relevant authorities, e.g., the police, including the police report number and the address of police station (if applicable)
Original supporting documents showing the value of the lost/ damaged item(s)/ cash
The original repair receipt(s), in case of a possible repair
The original purchase receipt(s) and replacement quotation(s)/ receipt(s), in case of a possible replacement
Remarks: Please keep all damaged property available for inspection by insurers.

For ECI

A copy of the completed Employees' Compensation Claim Form (Form 2). The original Form 2 should be submitted to the Labor Department directly
The original sick leave certificate(s)
The original Certificate of Assessment (Form 7) (if applicable)
The original Certificate of Review of Assessment (Form 9) (if applicable)
The original medical expenses receipt(s) (if applicable)
The original Certificate of Compensation Assessment (Form 5) or Agreement between Employer & Employee duly approved by Labor Department

Others

Please contact our claims department via email (rimil_claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Shop Package Insurance (Property/Public Liablity)_Allied World

Click to download.

Collect all claim-related documents

For Property

A Property Claim Form completed with detailed description of the incidentPhotos showing the extent of the damage; for burglary claims, provide photos that show entry and exit points of the premises
The original loss/ damage report from relevant authorities, e.g., the police, including the police report number and the address of police station (if applicable)
Original supporting documents showing the value of the lost/ damaged item(s)/ cash
The original repair receipt(s), in case of a possible repair
The original purchase receipt(s) and replacement quotation(s)/ receipt(s), in case of a possible replacement
Remarks: Please keep all damaged property available for inspection by insurers.

For ECI

A copy of the completed Employees' Compensation Claim Form (Form 2). The original Form 2 should be submitted to the Labor Department directly
The original sick leave certificate(s)
The original Certificate of Assessment (Form 7) (if applicable)
The original Certificate of Review of Assessment (Form 9) (if applicable)
The original medical expenses receipt(s) (if applicable)
The original Certificate of Compensation Assessment (Form 5) or Agreement between Employer & Employee duly approved by Labor Department

Others

Please contact our claims department via email (rimil_claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Shop Package Insurance (Property)_Asia

Claims Form_Shop Package Insurance (Public Liablity)_Asia

Click to download.

Collect all claim-related documents

For Property

A Property Claim Form completed with detailed description of the incidentPhotos showing the extent of the damage; for burglary claims, provide photos that show entry and exit points of the premises
The original loss/ damage report from relevant authorities, e.g., the police, including the police report number and the address of police station (if applicable)
Original supporting documents showing the value of the lost/ damaged item(s)/ cash
The original repair receipt(s), in case of a possible repair
The original purchase receipt(s) and replacement quotation(s)/ receipt(s), in case of a possible replacement
Remarks: Please keep all damaged property available for inspection by insurers.

For ECI

A copy of the completed Employees' Compensation Claim Form (Form 2). The original Form 2 should be submitted to the Labor Department directly
The original sick leave certificate(s)
The original Certificate of Assessment (Form 7) (if applicable)
The original Certificate of Review of Assessment (Form 9) (if applicable)
The original medical expenses receipt(s) (if applicable)
The original Certificate of Compensation Assessment (Form 5) or Agreement between Employer & Employee duly approved by Labor Department

Others

Please contact our claims department via email (rimil_claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Shop Package Insurance (Property)_AXA

Claims Form_Shop Package Insurance (Public Liablity)_AXA

Click to download.

Collect all claim-related documents

For Property

A Property Claim Form completed with detailed description of the incidentPhotos showing the extent of the damage; for burglary claims, provide photos that show entry and exit points of the premises
The original loss/ damage report from relevant authorities, e.g., the police, including the police report number and the address of police station (if applicable)
Original supporting documents showing the value of the lost/ damaged item(s)/ cash
The original repair receipt(s), in case of a possible repair
The original purchase receipt(s) and replacement quotation(s)/ receipt(s), in case of a possible replacement
Remarks: Please keep all damaged property available for inspection by insurers.

For ECI

A copy of the completed Employees' Compensation Claim Form (Form 2). The original Form 2 should be submitted to the Labor Department directly
The original sick leave certificate(s)
The original Certificate of Assessment (Form 7) (if applicable)
The original Certificate of Review of Assessment (Form 9) (if applicable)
The original medical expenses receipt(s) (if applicable)
The original Certificate of Compensation Assessment (Form 5) or Agreement between Employer & Employee duly approved by Labor Department

Others

Please contact our claims department via email (rimil_claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Shop Package Insurance (Property)_Zurich

Claims Form_Shop Package Insurance (Public Liablity)_Zurich

Click to download.

Collect all claim-related documents

For Property

A Property Claim Form completed with detailed description of the incidentPhotos showing the extent of the damage; for burglary claims, provide photos that show entry and exit points of the premises
The original loss/ damage report from relevant authorities, e.g., the police, including the police report number and the address of police station (if applicable)
Original supporting documents showing the value of the lost/ damaged item(s)/ cash
The original repair receipt(s), in case of a possible repair
The original purchase receipt(s) and replacement quotation(s)/ receipt(s), in case of a possible replacement
Remarks: Please keep all damaged property available for inspection by insurers.

For ECI

A copy of the completed Employees' Compensation Claim Form (Form 2). The original Form 2 should be submitted to the Labor Department directly
The original sick leave certificate(s)
The original Certificate of Assessment (Form 7) (if applicable)
The original Certificate of Review of Assessment (Form 9) (if applicable)
The original medical expenses receipt(s) (if applicable)
The original Certificate of Compensation Assessment (Form 5) or Agreement between Employer & Employee duly approved by Labor Department

Others

Please contact our claims department via email (rimil_claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

HomeChoice Insurance Plan (Householder Insurance)

Splendor Delxue Property and Home Insurance Plan

Please download and fill

Collect all claim-related documents

For Inpatient

Hospitalization certificate, admission notice, medical expense list, billing proof, physician diagnosis certificate
Operation record, treatment plan, medical history report, hospital discharge certificate (if Any)

For Outpatient

Outpatient medical expense list, invoice, physician diagnosis certificate, drug prescription Examination report, laboratory report, medical record (if any)

Others

Please contact our claims department via email (claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Claims Form_Group Medical Insurance (Inpatient)_Asia

Claims Form_Group Medical Insurance (Outpatient)_Asia

Click to download.

Collect all claim-related documents

For Inpatient

Hospitalization certificate, admission notice, medical expense list, billing proof, physician diagnosis certificate
Operation record, treatment plan, medical history report, hospital discharge certificate (if Any)

For Outpatient

Outpatient medical expense list, invoice, physician diagnosis certificate, drug prescription Examination report, laboratory report, medical record (if any)

Others

Please contact our claims department via email (claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Group Medical Insurance (Inpatient)_AXA

Claims Form_Group Medical Insurance (Outpatient)_AXA

Click to download.

Collect all claim-related documents

For Inpatient

Hospitalization certificate, admission notice, medical expense list, billing proof, physician diagnosis certificate
Operation record, treatment plan, medical history report, hospital discharge certificate (if Any)

For Outpatient

Outpatient medical expense list, invoice, physician diagnosis certificate, drug prescription Examination report, laboratory report, medical record (if any)

Others

Please contact our claims department via email (claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

HomeChoice Insurance Plan (Householder Insurance)

Splendor Delxue Property and Home Insurance Plan

Please download and fill

Collect all claim-related documents

Basic Documents

Completed Personal Accident Insurance Claim Form(s) with all details filled out
Copy of HK Identity Card of the Insured
Sick Leave Certificate (if applicable)
Police Report (if applicable)
Additional documents (if applicable)
For accident medical expenses & daily hospital cash claim if hospitalized in Hong Kong public hospital

Medical receipts

Discharge Summary/Slip
For permanent disability claims
Disability Assessment Report and other medical reports issued by a registered medical practitioner (for Permanent Disability claim)

For death claims

Death Certificate (for Death claim)

For work related situation

Copy of the work accident report form “Form 2” which has been submitted to Labour Department
Copy of Certificate of Compensation Assessment (Form 5) and Certificate of Assessment (Form 7) issued by the Labour Department (if applicable)

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Group Personal Accident Insurance_Allied World

Click to download.

Collect all claim-related documents

Basic Documents

Completed Personal Accident Insurance Claim Form(s) with all details filled out
Copy of HK Identity Card of the Insured
Sick Leave Certificate (if applicable)
Police Report (if applicable)

Additional documents (if applicable)

For accident medical expenses & daily hospital cash claim if hospitalized in Hong Kong public hospital

Medical receipts
Discharge Summary/Slip

For permanent disability claims

Disability Assessment Report and other medical reports issued by a registered medical practitioner (for Permanent Disability claim)

For death claims

Death Certificate (for Death claim)

For work related situation

Copy of the work accident report form “Form 2” which has been submitted to Labour Department
Copy of Certificate of Compensation Assessment (Form 5) and Certificate of Assessment (Form 7) issued by the Labour Department (if applicable)

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

HomeChoice Insurance Plan (Householder Insurance)

Splendor Delxue Property and Home Insurance Plan

Please download and fill

Collect all claim-related documents

Basic Documents

Completed Personal Accident Insurance Claim Form(s) with all details filled out
Copy of HK Identity Card of the Insured
Sick Leave Certificate (if applicable)
Police Report (if applicable)

Additional documents (if applicable)

For accident medical expenses & daily hospital cash claim if hospitalized in Hong Kong public hospital

Medical receipts
Discharge Summary/Slip

For permanent disability claims

Disability Assessment Report and other medical reports issued by a registered medical practitioner (for Permanent Disability claim)

For death claims

Death Certificate (for Death claim)

For work related situation

Copy of the work accident report form “Form 2” which has been submitted to Labour Department
Copy of Certificate of Compensation Assessment (Form 5) and Certificate of Assessment (Form 7) issued by the Labour Department (if applicable)

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Group Personal Accident Insurance (Inpatient)_AXA

Claims Form_Group Personal Accident Insurance (Outpatient)_AXA

Click to download.

Collect all claim-related documents

Basic Documents

Completed Personal Accident Insurance Claim Form(s) with all details filled out
Copy of HK Identity Card of the Insured
Sick Leave Certificate (if applicable)
Police Report (if applicable)

Additional documents (if applicable)

For accident medical expenses & daily hospital cash claim if hospitalized in Hong Kong public hospital

Medical receipts
Discharge Summary/Slip

For permanent disability claims

Disability Assessment Report and other medical reports issued by a registered medical practitioner (for Permanent Disability claim)

For death claims

Death Certificate (for Death claim)

For work related situation

Copy of the work accident report form “Form 2” which has been submitted to Labour Department
Copy of Certificate of Compensation Assessment (Form 5) and Certificate of Assessment (Form 7) issued by the Labour Department (if applicable)

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Claims Form_Group Personal Accident Insurance_Zurich

Click to download.

Domestic Helper Insurance_claims_asia

Please download and fill

Collect all claim-related documents

Please contact our claims department via email(claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Domestic Helper Insurance_claims_asia

Please download and fill

Collect all claim-related documents

Please contact our claims department via email(claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Domestic Helper Insurance_claims_asia

Please download and fill

Collect all claim-related documents

Please contact our claims department via email(claims@regional.com.hk) with detailed claims description for relevant handling procedures

Please submit the required documents together with the claim form to our company. Our company may request for additional documents.

Submit completed claim form and related documents

Please submit your claim form and the soft copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Copy Email Template

Paste & Email to

enquiry@regional.com.hk

For any enquires, please call our Claims Service Customer Hotline at 3678 2303 or email to claims@regional.con.hk

Submit completed claim form and related documents

Please submit your claim form and the original copies of your relevant documents to our company within 14 days (as soon as possible) of the accident:

Download Email Template

Paste & Email to

rimil_claims@regional.com.hk

For any enquiries, please call our Claims Service Customer Hotline at 3678 2303 or email rimil_claims@regional.com.hk

Claims Services

For Hospital and Surgical Claim​s

For Outpatient/ Dental Claims​

Others

For Hospital and Surgical Claim​s

For Outpatient/ Dental Claims​

Others

For Hospital and Surgical Claim​s

For Outpatient/ Dental Claims​

Others

For Hospital and Surgical Claim​s

For Outpatient/ Dental Claims​

Others

For Property​

For Third Party Liability

For Property​

For Third Party Liability

For Property​

For Third Party Liability

For Property​

For Third Party Liability

For Property​

For Personal Accident

Others

For Property​

For Personal Accident

Others

For Property​

For Personal Accident

Others

For Property​

For Personal Accident

Others

For Medical Expenses/ Personal Accident​

For Baggage For Baggage and Personal Effects​​

For Baggage Delay​

Others

For Medical Expenses/ Personal Accident​

For Baggage For Baggage and Personal Effects​​

For Baggage Delay​

Others

For Medical Expenses/ Personal Accident​

For Baggage For Baggage and Personal Effects​​

For Baggage Delay​

Others

For Medical Expenses/ Personal Accident​

For Baggage For Baggage and Personal Effects​​

For Baggage Delay​

Others

For Medical Expenses/ Personal Accident​

For Baggage and Personal Effects​

For Baggage Delay​

Others

For Medical Expenses/ Personal Accident​

For Baggage and Personal Effects​

For Baggage Delay​

Others

For Medical Expenses/ Personal Accident​

For Baggage and Personal Effects​

For Baggage Delay​

Others

For Medical Expenses/ Personal Accident​

For Baggage and Personal Effects​

For Baggage Delay​

Others

For PL​

For ECI​

Others

For PL​

For ECI​

Others

For PL​

For ECI​

Others

For PL​

For ECI​

Others

For Property​

For ECI​

Others

For Hospital and Surgical Claims

For Outpatient/ Dental Claims

For Hospital and Surgical Claims

For Outpatient/ Dental Claims

For Hospital and Surgical Claims

For Outpatient/ Dental Claims

For Hospital and Surgical Claims

For Outpatient/ Dental Claims

For Property

For Property

For Property

For Property

For Property

For Property

For Property

For Property

For Medical Expenses/ Personal Accident

For Baggage For Baggage and Personal Effects

For Baggage Delay

For Medical Expenses/ Personal Accident

For Baggage For Baggage and Personal Effects

For Baggage Delay

For Medical Expenses/ Personal Accident

For Baggage For Baggage and Personal Effects

For Baggage Delay

For Medical Expenses/ Personal Accident

For Baggage For Baggage and Personal Effects

For Baggage Delay

For Medical Expenses/ Personal Accident

For Baggage and Personal Effects

For Baggage Delay

For Medical Expenses/ Personal Accident

For Baggage and Personal Effects

For Baggage Delay

For Medical Expenses/ Personal Accident

For Baggage and Personal Effects

For Baggage Delay

For Medical Expenses/ Personal Accident

For Baggage and Personal Effects

For Baggage Delay

For PL

For ECI

For PL

For ECI

For PL

For ECI

For PL

For ECI

For Property

For ECI

For Property

For ECI

For Property

For ECI

For Property

For ECI

For Property

For ECI

For Property

For ECI

For Property

For ECI

For Property

For ECI

For Inpatient

For Inpatient

For Inpatient

Medical receipts